Let’s talk sound.
Questions about a product, an order, or your setup? Reach the right desk directly — or drop us a message and we’ll get back to you, usually within a day.
Three ways to get help.
Pick the channel that fits — each goes straight to the people who handle it best.
Talk to Sales
Product advice, orders, quotes and system-matching — the fastest way to a confident purchase.
Logistics
Order status, shipping, tracking and delivery questions — handled by our logistics desk.
Technical Support
Setup help, troubleshooting, warranty and RMA. Remote diagnosis first, so we fix it fast.
Two homes in Singapore.
Visit our Vertex listening space by appointment, or reach our fulfilment warehouse at Midview City.
Vertex Tower
33 Ubi Avenue 3, #07-62
Vertex Tower A
Singapore 408868
Auditions and collections by appointment only.
Ask about visitingMidview City
18 Sin Ming Lane
Midview City
Singapore 573960
Order fulfilment and dispatch hub.
Send us a message.
Tell us what you have, or what you are trying to fix. The more you say about the system it has to live in, the more useful the answer is.
Monday to Friday, 10:00 to 18:00 Singapore time